bejee Terms and Conditions

01 General Provisions and Definitions

This document forms a legally binding agreement between bejee ("Company", "we", "us") and the user of the platform ("you", "Member"). These terms and conditions apply to all services, games, transactions and interactions associated with the operation of the bejee platform.

The definitions of key terms used in this document are given below:

• "Platform" means the bejee website, mobile interface and all associated digital services.
• "Member" means any person who holds a registered account on the bejee platform.
• "Game Balance" means the total amount of funds currently held in a Member's account.
• "Bonus Funds" means additional credits granted under various promotions, which are subject to wagering requirements.
• "Withdrawal" means the transfer of funds from an account balance to a mobile wallet.
• "Applicable Law" means all relevant laws and regulations in force in the country of residence of the Member.

These terms and conditions should be read together with bejee's Privacy Policy and Responsible Gaming Policy, which form an integral part of this agreement.

02 Eligibility and Age Verification

To open an account and play on the bejee platform, the following eligibility requirements must be met:

• You must be at least 21 years of age. This platform is operated for persons aged 21 and above only.
• You must have the legal capacity to enter into this agreement on your own behalf as a competent individual.
• You must have an active mobile wallet (bKash, Nagad, Rocket or Upay) registered in your own name.
• You must not be a person previously banned or have had an account terminated by bejee.

bejee is firmly committed to protecting minors from gambling. Parents and guardians are urged to take appropriate precautions to ensure their children cannot access this platform.

03 Account Registration and Security

Each Member may open only one personal account. If a single person holds multiple accounts, all accounts may be closed and all bonuses and winnings may be forfeited.

All information provided at the time of account registration must be true, accurate and complete. The following information is required:

• Full legal name (as per national identity card)
• Active mobile number
• Date of birth
• Mobile wallet number (bKash / Nagad / Rocket / Upay)

Important guidelines regarding account security:

• Do not share your login credentials (username and password) with anyone.
• If you believe your account is being used without authorisation, notify our support team immediately.
• Using another person's account or allowing another person to use your account is strictly prohibited.
• It is recommended that you change your password regularly and use a strong password.

04 Deposit and Withdrawal Policy

The following policies apply to financial transactions on the bejee platform:

4.1 Deposit

• Minimum deposit amount: ৳300 (per method).
• Accepted payment methods: bKash, Nagad, Rocket and Upay.
• You must use your own registered wallet when making a deposit. Deposits from third-party wallets are not accepted.
• There is no maximum limit on deposit amounts, however additional verification may be required for large amounts.
• Deposits are generally credited to the account instantly. If there is a delay due to technical issues, please contact our support team.

4.2 Withdrawal

• Minimum withdrawal amount: ৳800.
• Withdrawals can only be made to the wallet registered to the account.
• Standard withdrawal processing time: 10 to 45 minutes.
• Account verification (KYC) must be completed before submitting a withdrawal request.
• Applicable wagering requirements must be met to withdraw winnings obtained from bonus funds.
• bejee reserves the right to extend the review time for withdrawal requests if fraud is suspected.

05 Bonuses and Promotional Offers

bejee offers Members various bonuses and promotions from time to time. Please read the following conditions carefully before accepting these offers:

5.1 Welcome Bonus

• New Members will receive a welcome bonus of up to 150% on their first deposit, up to a maximum of ৳10,000.
• The wagering requirement for this bonus is 20x (bonus amount × 20).
• Example: If you deposit ৳1,000 and receive a ৳1,500 bonus, you must wager a total of ৳30,000 (৳1,500 × 20) before withdrawing.
• The welcome bonus applies only once per account.

5.2 General Bonus Terms

• Bonus offers must be used within a specified time period — each offer will have its own expiry.
• Multiple bonuses cannot be active at the same time unless specifically stated.
• Winnings earned using bonus funds cannot be withdrawn before the wagering requirements are met.
• bejee reserves the right to modify, suspend or cancel any bonus offer.
• If bonus abuse is suspected, the bonus and associated winnings may be cancelled.

5.3 VIP Program

The bejee VIP program has four tiers, each offering a weekly cashback benefit:

• Bronze: Weekly cashback up to 0.2%
• Silver: Weekly cashback up to 0.5%
• Gold: Weekly cashback up to 0.8%
• Platinum: Weekly cashback up to 1.0%

Advancement to a higher tier depends on active use and regular participation on the platform. VIP benefits may be revised at bejee's discretion.

06 Gaming Rules

Compliance with the following rules is mandatory when playing games on the bejee platform:

• Each game has its own rules, which are displayed in the game interface. Please read them before starting a game.
• If a technical fault occurs during a game, the result of the relevant bet may be voided and the bet amount will be refunded.
• The result stored on the game provider's server shall be considered final.
• If an incorrect payout occurs due to a technical error in a game result, bejee reserves the right to reclaim that amount.
• Playing games with the assistance of bots, automated software or any kind of software aid is strictly prohibited.
• In sports betting, bets may be voided if match fixing or use of insider information is suspected.

07 Prohibited Activities

The following activities are strictly prohibited on the bejee platform and may result in account termination as well as legal action:

• Opening an account using a false identity or false information.
• Opening or operating multiple accounts.
• Depositing and withdrawing funds for the purpose of bonus abuse or bonus hunting.
• Exploiting bugs or errors in game software to gain an unfair advantage.
• Using automated betting software, bots or scripts.
• Colluding with other users or engaging in any form of organised fraud.
• Using the platform for the purpose of money laundering.
• Attempting to hack, bypass or undermine the platform's security systems.
• Threatening, harassing or behaving abusively toward other Members.
• Attempting to fraudulently recover funds through chargebacks or payment disputes.

If evidence of any of the above activities is found, bejee reserves the right to immediately suspend or permanently close the relevant account and forfeit all bonuses and winnings.

08 Account Suspension and Termination

bejee may suspend or permanently terminate an account under the following circumstances:

• Violation of any provision of these terms and conditions.
• Suspicion of fraudulent activity.
• Failure to pass identity or age verification.
• By order of a court or government authority.
• At the Member's own request (voluntary self-exclusion).
• Due to prolonged inactivity (generally 12 months or more).

8.1 Voluntary Account Closure

If you wish to close your account yourself, please contact our 24/7 live chat support or email us at [email protected]. Your balance will be withdrawn subject to applicable conditions before the account is closed.

8.2 Account Closure by bejee

If an account is closed due to a violation of rules, bejee reserves the right to forfeit any bonuses and bonus-related winnings associated with that account. However, the actual deposited amount (excluding bonuses) will be returned, unless there is clear evidence of fraud.

09 Limitation of Liability

bejee bears no financial or legal responsibility for the following:

• Losses caused by internet disconnection or server downtime.
• Issues caused by technical errors from third-party game providers.
• Losses caused by software or hardware problems on the member's own device.
• Issues caused by delays or errors from third-party mobile wallet services.
• Losses resulting from a member sharing their login credentials with others.
• Unforeseen circumstances (Force Majeure): natural disasters, government restrictions, internet shutdowns, etc.

The bejee platform is provided on an "As-Is" basis. No guarantee of suitability for any particular purpose is given. In the event of any dispute, bejee's maximum liability will be limited to the total amount of the relevant transaction.

10 Privacy & Data Protection

Protecting your personal information is our highest priority. bejee uses SSL encryption technology to keep all data secure.

• Your personal information is used only for providing services and fulfilling legal obligations.
• Your information is not shared with third parties, except as required by law.
• Payment information (mobile wallet numbers) is stored in accordance with industry-standard security protocols.
• Full details of how your information is collected, used, and stored can be found in our Privacy Policy.

You have the right to review the information stored in your account and to request corrections where necessary. Please contact [email protected] for this.

11 Responsible Gaming

bejee takes responsible gaming very seriously. We believe gaming should be an entertainment activity and should never be a cause of financial or mental distress.

• Play within your limits — never bet money that you cannot afford to lose.
• Self-Exclusion feature: You can choose to exclude yourself from the platform for a set period of time or permanently.
• Deposit Limit: Through our support team, you can set daily, weekly, or monthly deposit limits.
• If you feel that gaming is having a negative impact on your life, please read our Responsible Gaming page.

12 Changes to Terms & Contact

bejee reserves the right to change, amend, or update these terms and conditions at any time. In the event of changes:

• Updated terms and conditions will take effect from the date they are published on the website.
• For significant changes, members will be notified through their registered contact method.
• Continued use of the platform after changes will be considered as your acceptance of the revised terms and conditions.
• The latest version of the terms and conditions will always be available on this page.

12.1 Dispute Resolution

Any dispute relating to these terms and conditions will first be addressed through negotiation. If you have a complaint or dispute, please write to [email protected] with full details. Our team will try to respond within 48 working hours.

12.2 Contact

For any questions or feedback regarding these terms and conditions:

• Email: [email protected]
• Live Chat: Support in Bengali is available 24/7

These terms and conditions have been prepared in Bengali. In the event of any conflict between a translation in another language and the Bengali version, the Bengali version will take precedence.