bejee Privacy Policy

bejee ("we", "our", "platform") operates a safe and reliable online gaming service for players in Bangladesh. This Privacy Policy ("Policy") explains what information we collect, how we use it, and how we keep it secure when you visit https://bejee.cam, open an account, play games, or contact us.

This Policy applies together with our Terms and Conditions. By using bejee's services, you are considered to have read and accepted this Privacy Policy. If you are under 21 years of age, you may not use our services.

bejee collects only the information that is necessary for operating the service, ensuring security, and improving the user experience. We collect the following categories of information:

2.1 Registration and Identity Information

• Full name
• Date of birth (for age verification)
• Email address
• Mobile wallet number (bKash, Nagad, Rocket, Upay)
• User-chosen username and password

2.2 Transaction and Financial Information

• Deposit and withdrawal history
• Payment method reference numbers
• Bonus and reward-related information

2.3 Technical and Usage Information

• IP address and device information
• Browser type and operating system
• Pages visited and session duration
• Information collected from cookies and similar tracking technologies
• Gameplay records and betting history

2.4 Communication Information

• Records of conversations held with us via live chat and email
• Information related to complaints or disputes

We collect your information in the following ways:

• Directly provided by you: When you register, complete your profile, make a deposit or withdrawal, or contact our support team.
• Automatically: When you browse our website, technical information is collected through cookies, log files, and web beacon technology.
• Through third parties: Limited information related to transaction verification may be received from payment processors and fraud prevention services.

bejee uses your information only for legitimate and necessary purposes. The main purposes are:

4.1 Service Operations

Your information is used to create and manage your account, facilitate gameplay, process bonuses, and complete deposit and withdrawal requests.

4.2 Age and Identity Verification

We verify that platform users are at least 21 years of age and that the identity information provided is genuine and accurate.

4.3 Security and Fraud Prevention

Information is analysed to detect and prevent account fraud, money laundering, multiple account creation, and other unlawful activities.

4.4 Customer Support

Your account and communication history is used to resolve your enquiries and complaints quickly and effectively.

4.5 Service Improvement

User experience is analysed to continuously improve our website, game selection, and overall service quality.

4.6 Promotional Communications

If you have given your consent, we may inform you about new offers, bonuses, and promotional information by email. You can opt out of these communications at any time.

bejee does not sell your personal information. Information may be shared with third parties only in the following limited circumstances:

• Payment processors: The minimum necessary information is shared with mobile wallet services such as bKash, Nagad, Rocket, and Upay to complete transactions.
• Technology and security service providers: Necessary information is shared with contracted technology partners for the secure operation of the platform; however, they may not use this information for any other purpose.
• Legal obligations: Information may be provided in accordance with applicable law in response to a court order or a lawful request from a government authority.
• Business transfers: If there is any change in the ownership or operations of bejee, information may be transferred after notifying the affected users in advance.

Your personal information will not be disclosed to any third party beyond the above without your explicit consent.

bejee uses cookies to operate the website effectively. Cookies are small text files stored in your browser.

6.1 Essential Cookies

These cookies are necessary to maintain login sessions, verify security, and keep core services running effectively. Disabling them will prevent the service from working properly.

6.2 Analytics Cookies

Analytics cookies are used to understand how our users use the site, which pages are visited most, and where there are opportunities for improvement.

6.3 Cookie Controls

You can control or disable cookies by changing your browser settings. Please note that disabling certain cookies may limit some features of the platform.

Protecting your personal and financial information is bejee's highest priority. We have put in place the following technical and organisational measures:

• SSL Encryption: Our entire website is protected by SSL/TLS encryption, which encrypts communication between your browser and our servers.
• Encrypted data storage: Sensitive information stored on our systems, particularly financial information and passwords, is stored in encrypted form.
• Access controls: Only authorised staff who need access for their work may access user information.
• Security audits: Our systems undergo regular security assessments to identify vulnerabilities and resolve them promptly.
• Incident response plan: In the event of a security breach, we have a defined response plan in place and will notify affected users in a timely manner.

While we follow the highest industry standards, no online service is entirely free of risk. We therefore recommend that you use a strong password and keep your account login details confidential.

bejee retains your information only for as long as it is necessary to fulfil the purpose for which it was collected, or as required to meet legal obligations.

• Active account data: Retained for as long as your account remains active.
• Transaction records: Financial transaction information is retained for a defined period after account closure in accordance with applicable legal requirements.
• Closed account data: Upon account closure, personal information will be deleted or anonymised within a reasonable time, though information required for fraud prevention and legal compliance may be retained.

You have the following rights regarding your personal information:

9.1 Right to Access

You may request to know what information we hold about you. We will respond to your request within a reasonable time.

9.2 Right to Correction

You may correct inaccurate or incomplete information in your profile. Many details can be updated directly from your account settings.

9.3 Right to Request Deletion

In certain circumstances you may request that your information be deleted. However, some information may be retained where required by legal obligations or for fraud prevention purposes.

9.4 Opt Out of Marketing Communications

You may stop receiving promotional emails at any time. Important transactional notifications will always be sent.

To exercise any of the above rights, please contact our support team.

bejee's services are intended solely for persons aged 21 and above. We do not intentionally collect any information from minors. If we are notified or become aware that a minor has registered, we will close that account immediately and delete the associated information.

You can find more details about age verification and safe gaming on our Responsible Gaming page.

bejee reserves the right to change or update this Privacy Policy at any time. For significant changes, we will:

• Publish a notice on the website;
• Notify registered users by email (where applicable);
• Update the "Last Updated" date at the top of the page.

Continuing to use bejee after an update will be considered acceptance of the new policy. We therefore recommend that you check this page regularly.

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us. Our support team is available in Bengali seven days a week, 24 hours a day.

We take all privacy-related requests seriously and aim to respond to each request within a reasonable time.